Navigation
Customer Support Alpha

GoodSupport

Customer support that lives in Telegram

01

Meet Customers Where They Are

Embeddable widget and multi-channel messaging

Chat Widget

Drop-in JavaScript widget that works on any website with zero dependencies

Telegram Bridge

Route conversations to Telegram forum topics so operators never leave their chat app

Email Handoff

Seamlessly escalate conversations to email via Gmail OAuth or SMTP fallback

02

Know Your Visitors

Identity resolution and verification built in

Visitor Identity

HMAC-signed identify calls link widget visitors to your user records securely

Email Verification

Async email verification via GoodVerify flags risky contacts before operators engage

Analytics Integration

Built-in GoodAnalytics resolves visitor sessions, attribution, and return visits

03

Stay Protected at Scale

Anti-abuse and security from day one

Rate Limiting

Layered IP, embed, and visitor-level rate limits block spam before it reaches operators

Encrypted Credentials

Bot tokens and OAuth secrets encrypted at rest with per-organization data keys

Origin Enforcement

Per-embed allowed-origin lists prevent unauthorized widget embedding